INFORMATION CONCERNING THE EXERCISING OF THE RIGHT OF WITHDRAWAL 

RIGHT OF WITHDRAWAL 

You have the right to withdraw from this contract* without giving any reason within fifteen days.

The withdrawal period expires fifteen days after the day on which you, or someone other than the carrier and designated by you, takes physical possession of the goods.

To exercise the right of withdrawal, you must notify us ( ORPHÉE - 600 chemin des Sablons 59242 Genech, France - contact@orpheebijoux.com ) of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post or email). You can, if you wish, use the model withdrawal form.

In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. 

* Regarding returns of personalized products: Article L121-20-2 of the Consumer Code provides that "the right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalized". However, we undertake to reimburse you for clearly personalized products that do not correspond to your order (defective or non-compliant).

WITHDRAWAL EFFECTS 

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. 

You must return the good(s) to us: ORPHÉE - 600 chemin des Sablons 59242 Genech, France; without undue delay and, in any event, no later than fifteen days after you have communicated to us your decision to withdraw from this contract. This deadline is deemed to have been met if you return the good before the expiry of the fifteen-day period.

You are only liable for any diminished value of the property resulting from handling other than what is necessary to establish the nature, characteristics and proper functioning of the property.