Contact us at the address by specifying your order number as well as the missing item.

An article lacks my order, what to do?
Forgetting article, bad size, bad color ... No matter what problem you meet you can contact us

Your order will be shipped within 3 working days after payment validation. For France, you will receive your order usually within 48 hours after shipping. For the international, according to the destination, it can take up to 15 days.

With OrPhée, you have a 1 year warranty on our jewelry. This warranty allows you to benefit from repair in case of problems with your jewelry. Under presentation of proof of purchase.

My jewel is broken: what to do?