Nous préparons vos commandes
Avec ( beaucoup ) d'Amour !
Chaque commande sera emballée avec soin et amour pour préserver vos pièces préférées et créer ainsi des moments uniques.
Puis-je modifier ou annuler ma commande ?
Unfortunately, we are unable to modify or cancel your order once it has been finalized.
This is due to the fact that we are starting to process your order as soon as it has placed and that we need to meet delivery times to satisfy all our customers.
However, if you encounter a problem with your order once it is delivered, you can contact our customer service to obtain aid for the return or refund of your order.
How to make an exchange?
To make an exchange or refund request, it is very simple.
Just fill out our return form and follow the steps in a few clicks.
Click here 👈🏻
The conditions to return an article.
You have a period of 15 days after receipt of your order to inform us of your return request and send your package.
Once we have received your return package, our team will verify quality to ensure that the items are in good condition.
Please note that in accordance with our general conditions of sale, personalized items such as engraving items cannot be returned or reimbursed.
We attach great importance to your satisfaction and we are committed to dealing with each return with diligence. Do not hesitate to contact us if you have any questions or concerns about our return policy.